• A A A
  • Welcome to M1 Express - Call us on 020 8906 3000 or book by text to 0797 433 0000

    Privacy and cookies policy

    This privacy and cookies policy sets out how M1 Express uses and protects any information that you give when you use this website.

    We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    We collect no personal information about you when you visit our website unless you choose to provide this information to us. However, we collect and store certain information automatically. Here is how we handle information about your visit to our website.

    What we collect and store automatically

    If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. We use Google Analytics to identify how the website is being used. This helps us to improve our website in order to tailor it to customer needs. We only use this information for analysis purposes. This information does not identify you personally. Specifically, the information we collect is:

    • Your Internet Service Provider (ISP) and IP address (the number automatically assigned to your computer when you are using the Internet) from which you access our website.

    • The Internet browser and operating system you are using, your screen resolution and which version of flash you have installed (where applicable).

    • The date and time you access the site.

    • The pages you visit.

    • If you linked to our website from another website, the address of that website (if this is a search engine, we also collect the keywords you used when searching).

    If you complete and submit a form from this site (such as a booking request), we will use the information you provide to supply or improve our service to you or to respond to your request. Your details may be processed and stored on a computer system for this purpose. All processing will be in accord with the Data Protection Act and, except for authorised legal investigations, we will not share your details with any other organisations without your permission.

    Your data will only be used to deliver the services you have told us you require.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place physical and electronic procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small amount of data, which often includes a unique identifier that is sent to your Internet browser and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic.

    The website uses cookies on every page, to automatically collect the information detailed above (through Google Analytics). We also use cookies on online forms, to ask for a security code to help eliminate spam in our enquiries system.

    We use Google Analytics cookies to record information about your visit to the site. None of this information identifies you personally and is used solely to improve the usability of our site.

    You can change your cookie settings at any time, this page explains how to do this.